Returns & Exchanges
At Sanctuary Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off.
Package Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original hangtags are included.
Drop Off and Refund
Deliver your package to the designated carrier; once received at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing